Cookie Policy

This Cookie Policy explains how Prolinks ("us," "we," or "our") uses cookies and similar technologies when you visit or use our website at prolinksqr.com and related services (the "Service").

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners useful information about how their site is being used.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the Service to function properly. They enable core features such as authentication, session management, and security. Without these cookies, the Service cannot operate as intended. Essential cookies cannot be disabled.

Examples include cookies that keep you logged in and cookies that remember your security preferences.

2.2 Analytical / Performance Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information about usage patterns. We use tools such as Hotjar to analyze user behavior, which helps us improve the performance and design of our Service.

2.3 Functional Cookies

These cookies allow the Service to remember choices you make, such as your preferred language or region, and provide enhanced, personalized features.

3. Third-Party Cookies

We work with third-party service providers who may set cookies on your device when you use our Service. These third parties include:

Hotjar: Used for analytics and understanding user behavior through heatmaps and session recordings.

Google Analytics 4: Used to analyze website traffic, understand visitor behavior, and measure the effectiveness of our content.

Microsoft Clarity: Used for session recording and heatmapping to understand how users interact with our site.

Tidio: Used to provide live chat support functionality on our website.

4. Browser Local Storage

In addition to cookies, we use browser local storage to store authentication tokens that keep you logged in. This data is stored locally on your device and is not transmitted to third parties. You can clear this data at any time by clearing your browser storage or by logging out of your account.

5. Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Preferences," or "Settings" menu of your browser. You can set your browser to block or alert you about cookies, or to delete cookies that have already been set.

Please note that if you disable or delete certain cookies, some parts of the Service may not function properly.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us at:

For more information about how we handle your personal data, please refer to our Privacy Policy.

By using Prolinks, you acknowledge that you have read and understood this Cookie Policy.